Reducing hierarchy
The focus shifts from direct confrontation to a shared object on the table. This can help create psychological safety and make complex experiences easier to express.
Building Dialogue: Improving Communication and Empathy in the Doctor-Patient Relationship
Rationale
In chronic disease management, the relationship between doctor and patient is not a side element. It shapes trust, adherence, satisfaction, and the way people understand their own condition.
The LEGO® SERIOUS PLAY® Method
LSP allows participants to represent complex concepts, experiences, and relationships in a tangible form, encouraging the emergence of new perspectives and the construction of a common language between doctor and patient.
Benefits
The programme supports HCPs in contexts where trust, listening and participation are essential parts of care.
By building a model, patients can look at their condition from a different perspective. The disease becomes something that can be observed, described and discussed.
The focus shifts from direct confrontation to a shared object on the table. This can help create psychological safety and make complex experiences easier to express.
In chronic care, adherence is influenced by everyday routines, stress, food, family, exercise and perceived risk. LSP helps make these factors visible as a system.
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Programme
2 days training for a class of max 12 participants.
Optional 1 day supervision on field.
Remote mentoring with trainer and other trained HCPs.
Timeline
The programme is designed for healthcare professionals interested in exploring new tools to facilitate communication, listening and participation in care pathways, especially in the context of chronic disease management.
Q2–Q3 2026
Interested HCPs pre-register and receive further information about the programme.

Team
Medical experience and scientific rigor paired with global expertise in healthcare industry and the LSP method.
For HCPs
The programme is designed for healthcare professionals interested in exploring new tools to facilitate communication, listening and participation in care pathways, especially in the context of chronic disease management.
By pre-registering, you can express your interest and receive more information about upcoming sessions, participation criteria and access to the programme.
Pre-registration is not binding. The team will contact you with further information.
For Sponsors
You can support this programme with an unconditional educational grant. Grants can be funded for individual participation or for groups.
If you wish to enquire more details, please reach out.
Stats
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12%
Banks
3000
Etichetta
1234
People
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